Admission Policy

• The student will meet with the Academic Head to assess his/her linguistic abilities.
• All needed documents, file preparation, assessment date, and the suitable grade level are to be set by the school’s Students Affairs.
• Parents will be informed about the results of the interviews and the assessment test.
• Parents should kindly refer to pay the assessment and the administration fees.

Absence Policy
• A record of absent students is taken by the monitor daily at 10:00 am.
• A message will be sent to the parents when their child misses a day.
• The school will contact the parents by phone in case their child is absent for three days in a row, to find out the reason of the absence.
• The reasons of absence will be taken into consideration, and a report will be done accordingly. Parents will be informed about this report.

Homework Policy
Homework is assigned in such quantities as to provide adequate training in independent study and to practice the skills covered in the classroom without interfering too much with non-academic activities and with meeting a healthy bedtime hour.
If a student consistently has difficulty in finishing homework, something is wrong with either the amount of work assigned, with the students’ ability to manage time, or with the amount of time spent in extracurricular activities. Whatever the reason, parents should get in touch with the school immediately so that the matter can be given prompt attention. A Homework Log/Diary is given every term to each student. This diary serves as a communication tool between the school and parent. Please sign your child’s diary daily.
Homework is given for the following purposes:
1. To provide essential practice in needed skills
2. To train students in good work habits
3. To afford opportunities for increasing self-direction
4. To enrich and extend school experiences
5. To help students learn to manage their time
6. To promote growth in responsibility
7. To remediate
8. To involve parents with their child(s)/children(s) academic achievement.
Parents can help their children get the most benefit from homework by doing the following:
1. Cooperate with the school.
2. Provide suitable study conditions (desk, light, proper books and resources, supplies, and a quiet place)
3. Schedule a specific time for children to do homework each day and make sure they stick to it.
4. Encourage your children, but avoid any undue pressure.
5. Show interest and get involved in what your children are doing, but do not do their homework for them.
6. Understand that the school expects homework to be accomplished.
7. Sign and return the homework diary daily. Parents please take the extra 5 minutes to read through and ask questions to your child, concerning class work.

Awarding of Grades Policy

It is vitally important that we assess students’ work in a manner which is transparent, fair, free from bias, and based on standards and marking criterion that is consistent with other national schools following the same curriculum. All students’ grades must reflect the following standards:
A = Exceptional work to the highest international school standards. (Excellent)
B= Above average work that is of a very high standard. (Very Good)
C= Average work that reflects mastery of minimum requirements but has room for improvement (Good)
D= Below average work that does not meet the minimum standards (Poor)
F= Unacceptable work that is significantly below the minimum standard (Fail)
Grades are numerically calculated based on the following scale:
A= 90-100%
F=59% and below.
American Diploma Marking Scheme is as follows:





F= 0-59%

A = 93-95%

B = 83-85%

C= 73-75%

D= 63-65%







Complaints Policy
We aim to provide an excellent standard of service to our parents and students, and welcome all kinds of feedback. On occasion, however, because of the large scale and complexity of our operations, we may make a mistake or in some other way fail to provide a satisfactory service. Our complaints procedure demonstrates how we set about putting things right, if we have made a mistake. This procedure applies when there is no specific right of appeal against a specific decision made by the organization.
If you are dissatisfied with any aspect of your child’s education, or feel that there is any problem with the way we are dealing with your child, please let us know. The sooner you tell us, we can rectify the situation. In the first instance you should contact our Head of School who will personally make every effort to address your complaint immediately.
Please tell a member of administration staff and they will be glad to assist you. If you are not satisfied with a verbal response and wish to take the matter further, please contact the Head of School who will ensure adequate action is taken and follow-up is taken. We strive to ensure that your satisfaction with our service is our priority.
Email: info@iqraarabicschool.co.uk
Mobile & Viber: 07864877019
To be able to help you we will need to know your full name, address, and a telephone number at which we can contact you. Please tell us what you think has gone wrong and how you believe it can be put right.
If you complain we will:
• Treat you in a courteous and professional way.
• Treat your complaint seriously.
• Acknowledge your complaint within 2 working days.
• Follow up with you within 5 working days.
We will not:
• Treat you differently from other people just because you have made a complaint
• Discriminate against you or your child for any irrelevant reason.
When things have gone wrong, we will do our best to resolve matters quickly and fairly we will:
• Explain what went wrong and why.
• Apologize if appropriate.
• Correct the mistake wherever this is possible.

Anti-Bullying Policy
We take bullying very seriously and have therefore outlined a clear approach to dealing with any bullies and a zero-tolerance policy. Bullying is insidious in nature, can take many different forms and is therefore difficult to define. An anti-bullying policy helps to remove the secrecy and passive participation often surrounding bullying, reduces opportunities for bullying to happen and offers an uncomplicated course of action for victims/concerned parents to follow. It also raises awareness of the many forms that bullying can take, as often children do not know that they are being bullied (or indeed are bullying), but, in the case of the former, simply know that something is making them unhappy.

Common examples of bullying are:
1. Physical violence (although not all physical violence is bullying) 
2. Psychological or emotional aggression such as:
• Calling names
• Using gestures
• Exclusion
• Rumour spreading
• Comment-making
• Note-passing
• Text-messaging
• Stealing/hiding things
• Defacing property (e.g. scribbling over/tearing victims’ work/notebook etc.)
• Any form of cyber-bullying such as posting comments of an offensive nature.
If we find evidence that any of our students have been engaging in behaviour which constitutes bullying, the matter will be taken very seriously and will result in disciplinary consequences.